Legends
Palace Casino

We accept deposits only from bank cards or electronic wallets personally belonging to you. The cardholder's full name and personal details on other payment profiles must match your casino account. A card-name mismatch may result in suspension. Bank-wire or cheque withdrawals are payable only in your registered name.

If verification establishes use of a third-party payment method, winnings will be confiscated and the original deposit returned to its owner. We are not responsible for funds lost through third-party methods. You must lawfully own deposited and wagered money, which must not come from illegal activity. You must pay amounts owed and must not charge back, reverse, counter-demand or deny those payments.

We may require additional identity checks when crediting deposits, including a selfie with an identity document. You are responsible for genuine verification documents. False documents or deliberately false personal information may result in confiscation of deposits and winnings.

We do not convert currencies, including between fiat and cryptocurrencies. Your bank statement may show deposits in EUR or USD, and your bank may charge conversion fees.

A cryptocurrency transfer must meet the minimum deposit amount for that currency shown in Deposit. Smaller transfers cannot be processed, credited or returned. If you send one cryptocurrency to an address for a different cryptocurrency, we cannot recover the lost funds.

You must make at least one deposit before withdrawing, and all earlier deposits must be confirmed. You must play through every deposit at least one time before withdrawal, placing bets totalling its amount. This anti-fraud and anti-money-laundering requirement applies to funds deposited for entertainment. Requests made before the relevant deposit's wagering is completed will be rejected.

Withdrawals must use the same payment method as the deposit. For example, winnings from play funded through a Skrill wallet must return to that same wallet. Transfers to third parties are prohibited. You are responsible for taxes, levies and fees on winnings under the legislation applicable to you.

We may request further verification for any player, including cryptocurrency players. Documents may include, without being limited to, photographs of a passport or identity card, utility bill or deposit cards. Wins we consider significant may require the game provider to verify winning bets. Large or unusual requests require management review and approval.

We may call the number in your profile as a necessary part of full verification at our discretion. We make reasonable efforts to contact you about a withdrawal, but your withdrawal might be cancelled for failed verification if you do not respond by email or phone within two weeks of the request.

False or incomplete personal details may lead to payment refusal and account closure, with email notification. We may pass information about your actions to supervisory authorities where necessary. Ineligible play and its accrued winnings are void. We cannot guarantee withdrawal or refund where the prohibited-country policy has been breached. Using a VPN to bypass provider blocks is prohibited and may result in confiscation of winnings.

We aim to process payments instantly or within one hour, though some payments take longer. We show method-specific estimates in Withdrawals. We process withdrawals Monday through Friday after up to a 48-hour pending state. Bank transfers are in EUR and generally take three to ten banking days.

We allow discretionary withdrawal processing fees and also state that neither we nor external payment operators charge payment commissions, while your bank may charge additional fees.

We support Visa Original Credit Transfer and Mastercard Payment Transfer. The card must not be a corporate credit card. Issuing-bank blocks can prevent a successful transaction, so success is not guaranteed. Our internal operating currency is EUR. With another currency, the amount taken from your card may be slightly higher than the transaction amount because of exchange rates set by your bank or external payment provider.

We may split particularly large winnings into monthly payments. If a single withdrawal or cumulative lifetime withdrawals reach at least five times your lifetime deposits, management may apply payments in increments of 5,000 EUR or the equivalent in another currency. Under that discretionary rule, the remainder returns to your account until you become eligible for another withdrawal. Deposits after the withdrawal request are excluded from the lifetime-deposit calculation.

If lifetime deposits total no more than 200 EUR or the currency equivalent, withdrawals are limited to x10 your last deposit, and any excess is forfeited. Bets use funds instantly and cannot be returned or cancelled.

We consider a refund request only when you submit it within the first 24 hours after the transaction. The window is 30 calendar days if you maintain that another person gained access to your account and made the payment. Any bonuses and winnings are deducted from your balance before we calculate the refund or make payments.

If we or an external payment provider determine that card transactions carry increased security or legal risk, their funds will return to that card, with notification to the relevant authorities and parties.

Money or bonuses added in error, whether through a technical mistake, human error or another cause, remain our property and are deducted. If you withdraw such funds before the error is noticed, the amount is a debt to us without prejudice to your legal rights. You must notify us immediately by email about an erroneous credit.

We use specialist anti-fraud tools and practices. Suspected collusion, strategies to obtain dishonest winnings, fraud against other casinos or payment providers, chargebacks or denied payments, impersonation through multiple accounts, robots or software devices, official bankruptcy in your country of residence, and other fraud may lead to account closure and payment refusal. Minimal-risk roulette play, including equal black and red bets, even and odd bets, or covering 25 of 37 numbers, is also within these grounds.

We decide these cases and need not explain the reasons. We may provide fraud information to supervisory authorities. When prohibited conduct is detected, we may cancel winnings obtained in breach and restrict account access indefinitely. A breach of our terms, or reasonable grounds to believe one occurred, may result in closure, refusal of winnings and treating those funds as compensation for damages.

A chargeback allows us to recover an amount equivalent to your available balance to compensate for resulting losses, seek further compensation through your registered contact channels, close your account or cancel winnings arising from the action or attempted action.

For suspected fraudulent payments, including stolen cards, we may block the account, reverse payouts and recover winnings. We may notify authorities and use collection services. We are not liable for unauthorised card use.

We may invalidate all or part of a bet where there are grounds to believe you or an accomplice influenced results for illegal benefit, failed directly or indirectly to comply with our rules, or where fraud affected results. This also applies to bets accepted during technical malfunctions that would not normally have been accepted, and bets offered, made or accepted through deficiencies, typing errors, technical faults, force majeure or other errors.

If a cryptocurrency deposit's processing fee is too small and marked accordingly in the blockchain, we may confiscate winnings where, at our discretion, we consider the transaction or play strategy fraudulent.

If you discover a software vulnerability or possible error, you must not exploit it and must tell us immediately. Failure to meet these duties gives us the right to full compensation for related costs, including costs arising from the lack of notification.

We use proprietary technology to identify fraudulent or unlawful casino use. You must not breach, attempt to access or circumvent our security measures. If we determine at our sole discretion that you have breached these duties, we may immediately end access to all our casinos, block the account and notify interested third parties.

Software we consider to have artificial intelligence is prohibited in connection with casino use. We continually monitor for it. If we deem it has been used, we may take action including immediate access blocking across our casinos, account termination and seizure of all money held in the account.

You cannot reassign, transfer or shift ownership of claims against us without our consent. This applies to accounts, winnings, deposits, bets and related rights or claims, including encumbrance, pledge, assignment, usufruct, trade, brokerage, mortgage or gifts involving another party.